Delivery Information Once you place an order, you will receive an email with confirmation. All orders are dispatched within 7 days of receiving your order (usually next day). Delivery Prices Delivery is charged at £8.99 (inc. VAT) for all orders under £49.00 Delivery is FREE for orders over £49.00 For Deliveries outside UK, Highlands, Scottish Isles, Channel Islands, Northern Ireland & Eire, please contact us for delivery prices. The following postcodes are also included in Highlands rates:- IV - all postcodes, KW1-14, PA34, PA37-39, PH19-26, PH30-40, PH49.50, PH41. Your order will be delivered at any time between 8am and 6pm, unfortunately we are unable to specify an exact time or time slot. If our carrier is unable to deliver, you will be able to contact the carrier to arrange re-delivery in most cases. Guarantee If you are not fully satisfied with our cladding products, you have 30 days ion which to return your order to us (See returns section below) for a full refund. Returns You have the right to change your mind and return your product to us, unused, within 30 working days of receiving your order. All packaging and/ or security seals must be intact. You will be responsible for paying postage costs for returning the item(s) and any refund or replacements will be processed upon receiving those returned item(s). If you receive a damaged, faulty or incorrect item, please contact us within 24 hours of receipt to let us know and we’ll arrange to refund or replacement the item(s). Again, we can only process any refunds or replacements upon return receipt of the returned item(s). Cladwise Bathrooms Ltd cannot be held responsible for items lost or damaged in transit. Always obtain a Certificate of Posting and consider using a Signed For service when returning items.